TERMS OF SERVICE
OVERVIEW
This website is operated by Luventis Bio. Luventis Bio is the official U.S. distributor of EXOSOMAX. EXOSOMAX is manufactured by Bay Exosomes Inc., an Exodus company. Throughout the site, the terms “we,” “us,” and “our” refer to Luventis Bio.
Luventis Bio offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and policies referenced here or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to these Terms. If you do not agree to all of the terms, you may not access the website or use any services.
Any new features or tools added to the store are also subject to these Terms. You can review the current version of the Terms at any time on this page. We may update, change, or replace any part of these Terms by posting changes on this website. Your continued use of the site after changes are posted is acceptance of those changes.
Our store is hosted on Wix. Wix provides the e-commerce platform that allows us to sell our products to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent to allow any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose. In using the Service, you may not violate any laws in your jurisdiction (including copyright laws). A breach of these Terms may result in immediate termination of your access to the Service.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks and (b) changes to conform to technical requirements of connecting networks or devices. Credit card information is encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, or any contact on the website through which the Service is provided, without our express written permission.
Headings are for convenience only and do not affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information on this site is not accurate, complete, or current. Material on this site is for general information only and should not be the sole basis for decisions. Any reliance on site material is at your own risk.
This site may contain historical information, which is provided for reference only. We may modify the contents of this site at any time and have no obligation to update information. You are responsible for monitoring changes to the site.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We may modify or discontinue the Service (or any part of it) at any time without notice.
We are not liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be available only online. They may have limited quantities and are subject to return or exchange only according to Section 6 (Returns and Refunds).
We try to display product colors and images accurately. We cannot guarantee that your screen will display color accurately.
Product disclaimers
EXOSOMAX, Ensor Cell, and our other products are skincare / cosmetic products, not drugs. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition. They have not been approved by the U.S. Food and Drug Administration as drugs or biologics.
Descriptions and educational content are general information, not medical advice. Consult a qualified healthcare professional before use if you are pregnant, nursing, have a skin condition, or plan to use a product in connection with a procedure. Results vary. We make no guarantee of any particular outcome.
Nothing on this site authorizes use of our products as injectable drugs, devices, or in any procedure you are not lawfully permitted to perform. You are responsible for complying with all laws and professional rules that apply to you.
We may limit sales of products or Services to any person, region, or jurisdiction, and may limit quantities. Descriptions and prices may change without notice. We may discontinue any product at any time. Offers are void where prohibited.
We do not warrant that any product, service, or information will meet your expectations, or that errors in the Service will be corrected.
SECTION 6 – RETURNS AND REFUNDS
All sales of EXOSOMAX, Ensor Cell, and other products sold by Luventis Bio are final once the order has shipped, except as stated in this Section 6.
These products are sealed cosmetic and personal-care items. For hygiene and quality reasons we do not accept returns of opened, used, unsealed, or missing-seal products, and we cannot restock them.
6.1 What we will replace or refund
We will replace or refund an order only if:
You must email sales@luventisbio.com within 7 days of delivery (or the original delivery-by date if the package never arrives). Include your order number, photos of the outer box, seal, and product, and a short description of the issue.
If we approve a replacement or refund:
6.2 What we will not refund
We do not refund or accept returns for:
6.3 Cancellations
You may cancel an order only if it has not yet shipped. Email sales@luventisbio.com as soon as possible.
6.4 Chargebacks
Contact us before opening a chargeback. A chargeback filed without giving us a chance to fix a shipping error may delay resolution.
SECTION 7 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We may refuse any order. We may limit or cancel quantities purchased per person, household, or order, including orders that share an account, card, or address. If we change or cancel an order, we may notify you using the email, billing address, or phone number provided at checkout. We may limit or prohibit orders that appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information and to keep your email and payment details updated so we can complete transactions and contact you.
SECTION 8 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 9 – ERRORS, INACCURACIES AND OMISSIONS
The site may contain typographical errors, inaccuracies, or omissions relating to descriptions, pricing, promotions, shipping charges, transit times, or availability. We may correct any error and cancel orders if information is inaccurate, including after you have submitted an order.
We have no obligation to update information on the Service except as required by law. A date on the site does not mean all information has been updated.
SECTION 10 – OPTIONAL TOOLS
We may provide access to third-party tools over which we neither monitor nor have control.
You acknowledge that we provide access to such tools “as is” and “as available,” without warranties or endorsement. We have no liability arising from your use of optional third-party tools. Use of those tools is at your own risk. Review the third-party provider’s terms before using them.
SECTION 11 – THIRD-PARTY LINKS
Certain content, products, and services available via our Service may include materials from third parties.
Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating those sites and will not have liability for third-party materials, websites, or products.
Review the third party’s policies before you engage in any transaction. Complaints about third-party products should be directed to that third party.
SECTION 12 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you send us creative ideas, suggestions, proposals, plans, or other materials (“comments”), you agree that we may edit, copy, publish, distribute, translate, and otherwise use those comments in any medium without restriction. We have no obligation to keep comments confidential, pay for them, or respond to them.
We may monitor, edit, or remove content that we determine to be unlawful, offensive, or in violation of these Terms or any party’s intellectual property.
You agree that your comments will not violate any third-party right and will not contain unlawful, abusive, or obscene material or malware. You may not use a false email address or pretend to be someone else. You are solely responsible for comments you make. We assume no liability for comments posted by you or any third party.
SECTION 13 – PROHIBITED USES
You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state laws or local ordinances; (d) to infringe our intellectual property rights or those of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or other malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or unlawful purpose; or (k) to interfere with or circumvent the security features of the Service or any related website. We may terminate your use of the Service for violating any of the above.
SECTION 14 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. We do not warrant that results obtained from the Service will be accurate or reliable.
You agree that we may remove the Service for indefinite periods or cancel the Service at any time, without notice.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products delivered through the Service are (except as expressly stated by us) provided “as is” and “as available,” without any representation, warranties, or conditions of any kind, either express or implied, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Luventis Bio, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or any products procured using the Service, even if advised of the possibility. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, in those states our liability is limited to the maximum extent permitted by law.
Our total liability for any claim arising out of the Site or a product will not exceed the amount you paid us for the product giving rise to the claim in the 12 months before the claim, except where a greater limit is required by law.
SECTION 15 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Luventis Bio and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
SECTION 16 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be severed. The remaining provisions remain valid and enforceable.
SECTION 17 – TERMINATION
Obligations and liabilities incurred before termination survive termination.
These Terms are effective until terminated by you or us. You may terminate by notifying us that you no longer wish to use the Services, or by ceasing to use the site.
If in our judgment you fail, or we suspect you have failed, to comply with these Terms, we may terminate this agreement without notice. You remain liable for amounts due up to and including the date of termination, and we may deny you access to the Services.
SECTION 18 – ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms is not a waiver of that right or provision.
These Terms and any policies or operating rules posted on this site constitute the entire agreement between you and us and govern your use of the Service, superseding prior or contemporaneous agreements, communications, and proposals, whether oral or written.
Ambiguities in interpretation shall not be construed against the drafting party.
SECTION 19 – GOVERNING LAW
These Terms of Service and any separate agreements under which we provide Services shall be governed by the laws of the State of Arizona, without regard to conflict-of-law principles. Courts located in Maricopa County, Arizona have exclusive jurisdiction over disputes, except that we may seek injunctive relief in any court to protect our intellectual property or the Site.
SECTION 20 – CHANGES TO TERMS OF SERVICE
You can review the current Terms at any time on this page. We may update, change, or replace any part of these Terms by posting changes on our website. Continued use of the website or the Service after changes are posted constitutes acceptance of those changes.
SECTION 21 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to sales@luventisbio.com.
Luventis Bio
10869 North Scottsdale Road, Scottsdale, AZ, USA